No problem. Eligible items may be returned within 30 days of delivery for a refund, exchange, or store credit. Items must be unworn, unwashed, unaltered, and returned with all original tags attached. Refunds are subject to a $4.95 restocking fee, while exchanges and store credit are provided at no additional charge.

If your item arrives damaged, defective, or incorrect, please contact us within 14 days of delivery and we'll make it right.

To start a return or exchange, email us at customerservice@mason-cruz.com.

Mason Cruz offers free domestic ground shipping for all $125+ orders within the continental US. Shipping on returns is also free of charge for full priced items.

We're thrilled you found us, but at the moment, we're only shipping domestically. But hey, we're not ones to sit still! We're tirelessly working behind the scenes to give you elevated, coastal luxury essentials wherever you may be.

Orders are shipped using UPS ground and arrive between 5 -10 business days from the order date, unless expedited delivery is requested.

Ground and Expedited Shipping is available Monday – Friday ONLY (order must be placed by 10 AM PST to ship same day) We do not ship on Saturday, Sunday, or Holidays.

We are not responsible for shipping delays due to weather or unforeseen circumstances.

We can only honor price adjustment requests within two weeks of placing the order. This only applies to orders placed within two weeks of the start of a promotion. If your purchase falls within this window, please reach out to our customer service team, and we’d be happy to assist you!

Send us an email at customerservice@mason-cruz.com or reach us through out contact form on the contact us page.

Yes, for wholesale inquiries, please contact our sales team directly at lisa@soloshowroom.com Please include your store name, website (if applicable), and where you’re located so we can help quickly.